Final answer:
The HR activity in question is job role clarity and managing workload expectations, and it becomes critical when employees face work overload due to tasks beyond their regular responsibilities, leading to workplace stress and job dissatisfaction.
Step-by-step explanation:
The HR activity that relates to employees concerned about being held to duties that are not a part of their work requirements refers to job role clarity and managing workload expectations. Employees may experience conflict when they are asked to perform tasks beyond their job description, which can lead to work overload. For example, a situation may arise where an employee in a healthcare setting is required to perform administrative duties on top of their medical responsibilities due to staff shortages. This additional workload can cause stress and conflict, as it may interfere with their primary duties and affect patient care. Balancing work responsibilities with personal life and other non-work related needs can also contribute to job dissatisfaction and workplace stress. Effective HR management practices are crucial to address these concerns, ensuring that employees have a clear understanding of their job roles and that their workload is manageable.