Final answer:
Customers will often choose to take their business to competitors if they are not satisfied with the service received, and employees may leave a discriminatory or low-paying employer. This is an example of market pressure forcing businesses to improve or risk losing customers and employees.
Step-by-step explanation:
The statement 'Customers are savvy enough to take their business elsewhere if they are not receiving the service and attention they seek.' is true. In the modern market, the abundance of choices makes it simpler for customers to switch to competitors if they are dissatisfied. This same market pressure applies to employment situations, where a discriminatory business underpaying its workers may push those workers to seek better opportunities elsewhere with employers who offer better pay and conditions. Moreover, competition can also lead to businesses losing profits if they fail to innovate or provide competitive products, which can also result in job losses for the workers involved.