Final answer:
Experienced hospitality staff should indeed be re-trained on an ongoing basis. This practice supports business success, adapts to employment landscape changes, and fosters a competitive advantage by keeping staff well-informed and skilled. True is the correct answer.
Step-by-step explanation:
It is true that experienced hospitality staff should be re-trained on an on-going basis. The hospitality industry is dynamic, with ever-evolving customer service expectations and technological advancements, making continuous training essential. Bureaucracies understand the importance of investment in human capital, realizing that ongoing training is pivotal to maintaining a knowledgeable and efficient workforce. Retraining also helps in dealing with the challenge posed by disappearing low-wage jobs, requiring employees to upgrade their skills regularly.
Today, with the rapid pace of change in the workplace, employees are pushed to work harder than ever. To keep up with the heightened demands, ongoing training programs provide staff with the latest skills and knowledge to perform their jobs effectively, enhance job satisfaction, and improve service quality. Taking the step to re-train experienced staff is not only beneficial for the employee's career development but also for the business's success and customer satisfaction. The routine of continuous learning and development is a key strategy in thriving within the competitive hospitality sector.
Investments in training and development are necessary to ensure that workers can adapt to new roles that emerge as the employment landscape shifts. Therefore, incorporating regular training sessions for hospitality staff assures that they remain at the forefront of the industry, well-informed about new trends, and capable of providing exceptional service.