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Service response logistics is the management and coordination of the organization's acitivites that occur after the service has been performed. true or false

User TryingHard
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Final answer:

Service response logistics is indeed about managing and coordinating activities that take place after a service is performed, focusing on customer support and satisfaction. Therefore, the given statement is TRUE.

Step-by-step explanation:

The statement is true. Service response logistics refers to the array of activities and processes that an organization undertakes after the initial service delivery. This can include customer support, warranty services, feedback collection, and anything else that involves interaction with the customer post-service provision to ensure satisfaction and resolve any issues. Proper management and coordination of these activities are critical to maintaining a positive customer relationship, fostering loyalty, and encouraging repeat business.

User Nbanic
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