Final answer:
Leaders must possess diagnosing, adapting, and communicating skills to effectively influence their teams. These skills enhance a leader's ability to understand and respond to different scenarios and to share information clearly.
Step-by-step explanation:
Hersey and colleagues identified three essential skills leaders must possess to influence people. These skills are:
- Diagnosing: The ability to understand the context, including the needs of the workforce and the demands of the situation.
- Adapting: Capable of adjusting their leadership style and strategies to suit the changing dynamics of the team and environment.
- Communicating: Exchanging information clearly and effectively, hence building relationships and facilitating understanding.
Each of these skills contribute significantly to the effectiveness of a leader in various industries and are highly prized attributes that can be applied in diverse situations, from making presentations to engaging with customers, and from job applications to promoting innovation and creative thinking.