Final answer:
A market-based management system does view customers as lifetime partners, focusing on long-term relationships and customer satisfaction to encourage retention and ongoing engagement.
Step-by-step explanation:
The statement that a market-based management system views customers as lifetime partners is true. Market-based management involves aligning the interests of the company with those of its customers, developing long-term relationships, and focusing on customer satisfaction to drive business success. This philosophy is embedded in practices that encourage customer retention, personalized services, and the view that each customer engagement is a part of an ongoing relationship, rather than a series of one-time transactions.
A market-based management system does view customers as lifetime partners. This approach recognizes the value of building long-term relationships with customers and providing them with ongoing value and support. By treating customers as lifetime partners, companies can cultivate loyalty, increase customer retention, and ultimately drive business growth.