Question

You are the IT administrator for a small corporate network. Over the weekend, another employee in the IT department upgraded some components in the Support workstation. When a Support employee came to work this morning, his computer would not start. In this lab, your task is to troubleshoot the problem and take the necessary steps to get the computer to start. Examine the computer to identify possible problems that would prevent it from coming on. Make sure the power cord between the computer and the power strip is plugged in. Make sure the power supply voltage is set to 115V. Make sure the power supply switch is on.

Answer 1

To troubleshoot a computer that won't start, begin with basic checks like ensuring the power cord is connected, the voltage is set correctly, and the power switch is on. If these are not the issue, consider the recent hardware upgrades as a potential cause and inspect the internals for proper installation and connectivity.

Step-by-step explanation:

When a computer fails to start, it's similar to a car that won’t turn on; there could be a multitude of reasons. To address this issue, we can apply a systematic approach akin to the scientific method. Start by ensuring that the basic connections are intact: verify the power cord is plugged in, check that the power supply voltage is set correctly to 115V, and confirm that the power supply switch is turned on. If these steps do not resolve the problem, consider potential upgrades or changes made recently as they might have disrupted the system's functionality. From there, proceed with hypothesizing other causes, such as disconnected internal components or a faulty power supply unit, testing each hypothesis, and methodically eliminating possible issues until the root cause is found.

If basic troubleshooting doesn't yield results, additional investigation is required. A hypothesis, such as erroneously seated RAM or graphics card due to recent upgrades, can be tested by opening the computer case and inspecting these components. Ensure that all cables inside the machine are securely connected and that any new hardware is compatible and properly installed. Once a cause is determined and corrected, the computer should be able to start successfully.

Answer 2

Step-by-step explanation:

First, you should make sure the power cable is properly connected to the pc and the wall plug. Next, you need to make sure that the power switch on the PC's power supply is turned on. If the PC still does not turn on, you may want to check if the wall plug is providing electricity. If so, the next step would be to check the inner cables connecting the power supply to the pc and make sure everything is correctly connected.

If you have tried all of this to no avail then the most likely reason is that something is broken. The possible culprits could be bad cables, broken power button, bad power supply, or failed motherboard. You would have to individually test each component to find the culprit.