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Which of the following categories in the Malcolm Baldrige Award is most closely related to training and development?

A. strategic planning
B. measurement, analysis and knowledge management
C. work force focus
D. customer and market focus

1 Answer

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Final answer:

The 'work force focus' category of the Malcolm Baldrige Award is most closely related to training and development, as it encompasses employee education and career development programs.

Step-by-step explanation:

The category in the Malcolm Baldrige Award which is most closely related to training and development is work force focus. This category examines how the organization manages, develops, and capitalizes on its workforce to achieve its objectives and enhance its performance. It includes topics such as employee education, training, and career development programs, all of which are directly related to training and development.

This contrasts with other categories like strategic planning, which focuses on setting the organization's direction, or measurement, analysis, and knowledge management, which pertains to how data is used to support key processes.

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