Final answer:
If a project regularly exceeds its quality goals, it's important to focus on the primary objective, which balances quality with other project constraints like cost and time. Effective communication with the client about this balance is essential for achieving the overall project goals.
Step-by-step explanation:
If a project is regularly exceeding the stated goal for quality, it is important to remind the client of the primary objective. In a business or project management context, the primary objective often refers to the main goal that the project aims to achieve, which typically includes factors such as scope, time, and cost. While high quality is certainly desirable, consistently exceeding quality goals can imply additional costs or time, and can divert resources from other important project goals.
It is crucial for project managers to maintain a balance between meeting quality standards and other project constraints, like budget and deadlines. By communicating effectively with the client about the primary objectives and the trade-offs involved in exceeding quality standards, both parties can work together to ensure that the project achieves its overall goals in a balanced and sustainable way.