Final answer:
To demonstrate active listening, a suitable verbal feedback would be option c: “Oh, really? That’s interesting!” which shows engagement without redirecting focus from the speaker. Body language and maintaining eye contact also play significant roles in effective conversation by building rapport and showing attentiveness.
Step-by-step explanation:
When in the responding stage of a conversation, an active listener can use verbal feedback, also known as “door-openers,” to show interest and encourage the other person to continue talking. One effective form of verbal feedback to demonstrate active listening is option c: “Oh, really? That’s interesting!”
This statement serves as a positive reinforcement, indicating that the listener is engaged and values what the speaker is sharing, without redirecting the focus onto the listener's experiences or opinions.
Effective listening and conversation management involve more than just verbal cues. It also extends to being aware of body language and eye contact, which can both affirm the speaker and build a sense of community. An active listener uses body gestures and facial expressions to demonstrate attentiveness, as well as verbal affirmations to express understanding.
Furthermore, it is essential to be mindful of the language used during the conversation. Avoiding authoritative language and instead using phrases that invite collaboration and show open-mindedness can help maintain a positive and effective dialogue. This creates an atmosphere where all parties feel heard and appreciated, which is fundamental in building rapport.