Question

Guaranteed reservation guests who arrive very late (say 2 am or later) will still be provided a room because their guarantee paid for it, and it belongs to them all night long, no matter what the arrival time

a. true
b. false

Answer 1

The statement that guests with a guaranteed reservation will be provided a room even if they arrive very late is true, as their payment ensures the room is held for their use.

Step-by-step explanation:

The statement is true. When a guest has a guaranteed reservation, the hotel is obligated to hold the room for them, regardless of the time they arrive. This means if a guest arrives at 2 am or any time later, their room should be available to them since their reservation has been paid for and thus it 'belongs' to them for the entire duration of the night in question.

Hotels may require a credit card number to hold the room and may charge the card in case of a no-show, which further assures that the room remains reserved for the guest.

However, it's always good practice for guests to inform the hotel of their late arrival to ensure their room is held.