Question

Which of the three types of hospitality training sets the tone for what it is like to work for a company and explains the facility and the nitty-gritty of rules and policies?

a) Job Skills Training
b) Job Safety Training
c) Job Orientation
d) Job Remedial Training

Answer 1

Job Orientation (c) is the type of training that acquaints new employees with the company culture, rules, and policies, setting the stage for their experience and giving them the necessary information to succeed in their new roles.

Step-by-step explanation:

The type of hospitality training that sets the tone for what it is like to work for a company and explains the facility and the rules and policies is c) Job Orientation. This initial period of training is crucial as it introduces the new employee to the company's culture, expectations, and operational policies. Job orientation provides a comprehensive understanding of the organizational structure, its values, missions, and the expectations that will guide employee behavior and performance. It also serves to make the employee feel included and informed, which can improve job satisfaction and retention in the long run.

During job orientation, information about workplace culture, employer expectations, and professionalism is shared, which is essential for new hires to align their work habits with company standards. Employees may also learn about practical aspects such as taking breaks, reporting requirements, or how to navigate through interpersonal dynamics within their new working environment.