Final answer:
False. Organizations can gain a competitive advantage by matching their competition in terms of quality, responsiveness, and efficiency, but they should also strive to differentiate themselves in unique ways to establish a stronger advantage.
Step-by-step explanation:
False. Organizations can gain a competitive advantage by matching their competition in terms of quality, responsiveness, and efficiency.
However, simply matching the competition may not be enough to establish a strong advantage. To gain a sustainable competitive advantage, organizations should strive to differentiate themselves in unique ways that meet the specific needs of customers and add value to their products or services.
For example, a company can differentiate itself by offering superior customer service, innovative product features, or a more efficient supply chain. By doing so, the company can attract and retain customers who value these differentiating factors, giving it a competitive edge over its rivals.