Question

What are the 4 types of skills that managers should have according to Katz?

1) Technical skills
2) Human skills
3) Conceptual skills
4) Interpersonal skills

Answer 1

Managers should have technical skills, human skills, conceptual skills, and interpersonal skills.

Step-by-step explanation:

The 4 types of skills that managers should have according to Katz are:

1. Technical skills: These are the skills needed to understand and perform specific tasks related to a job. Examples include accounting skills for a finance manager or programming skills for a software development manager.
2. Human skills: These are the skills needed to work well with others and build positive relationships. Examples include communication, leadership, and conflict resolution.
3. Conceptual skills: These are the skills needed to think critically and understand the broader context of a situation. Examples include strategic thinking and problem-solving.
4. Interpersonal skills: These are the skills needed to interact effectively with others. Examples include listening, empathy, and persuasion.