Final answer:
Mintzberg's research indicates that managers rely more on spoken than written communication. Understanding and adapting to a manager's communication style is key for effective collaboration in the workplace. Communication strategy includes maintaining clear information flow and workplace etiquette.
Step-by-step explanation:
According to Mintzberg's findings, the statement regarding a manager's communication that is TRUE is: Managers rely more on spoken communication, such as telephone calls and meetings, than on written communication. Spoken communication plays a crucial role in a manager's daily activities, allowing for direct, clear discussion while also providing room for diplomacy and nonverbal cues.
Moreover, considering the manager's work style is essential in approaching work and communication in a manner that fosters a collaborative and successful working relationship.
Verbal communication is also a substantial aspect of expressing and sharing culture in the workplace. The efficiency of a manager can be influenced strongly by communication strategies, balancing the need for clear information dissemination with the requirements of workplace etiquette and relationship building.
Similarly, understanding your manager's preferences, strengths, and weaknesses, and how transparent they are with forwarding relevant information can aid in adapting communication strategies that suit both the manager's style and team expectations. This attention to the nuances of communication ensures the maintenance of a positive working environment and aligns with the desired outcomes of the organization.