Final answer:
False. Reinforcers work best when they are certain and predictable.
Step-by-step explanation:
Reinforcers work best when they are not certain or predictable.
False. Reinforcers actually work best when they are certain and predictable. When a reinforcement is delivered after an unpredictable number of responses or based on varying amounts of time, it is called a variable reinforcement schedule. This type of schedule can be effective in maintaining behavior, as seen in gambling and variable-ratio schedules. However, for most everyday situations, consistent and predictable reinforcement is more effective in promoting desired behavior. For example, in a fast-food restaurant, if the employees receive a bonus only when the quality control person shows up unpredictably, they might not be motivated to consistently provide prompt and courteous service. On the other hand, if the employees know that they will receive a bonus for every clean and fast shift, they would be more motivated to maintain those standards consistently.