Final answer:
Charles embraces multiculturalism in managing his diverse team, an approach that appreciates cultural diversity and recognizes its benefits for the organization.
Multiculturalism and diversity training play crucial roles in fostering an inclusive workplace that values and leverages the varied perspectives of its members.
Step-by-step explanation:
Charles is dealing with the diversity of his team by using multiculturalism. This orientation supports various cultures and recognizes that an organization benefits from diversity.
By acknowledging and accepting the behavioral differences of his team members as cultural differences, Charles is promoting an inclusive environment that encourages collaboration despite individual distinctions.
This approach aligns with the concept that diverse teams can generate more innovative solutions compared to homogeneous teams, as they bring a range of perspectives and experiences to the table.
Diversity training is often provided in workplaces to facilitate understanding and teamwork across cultural divides. Such training aims to reduce prejudice and improve interactions,
as shown in Pettigrew and Tropp's meta-analysis, which concluded that contact between groups can significantly reduce prejudice under certain conditions, namely equal standing, common goals, cooperation, and institutional support for the interaction.