Final answer:
A. all of the above is the correct option. Quint Studer views organizations as needing to be results oriented with all aspects of the Pillars of Excellence: Service, People, and Finance. These interconnected pillars are essential for sustaining high organizational performance and results.
Step-by-step explanation:
Quint Studer, in his views on organizational management, emphasizes that an organization should be results oriented and suggests focusing on various Pillars of Excellence to achieve this. Specifically, these pillars include Service, People, and Finance. A results-oriented organization considers the need to deliver exceptional customer service, invest in the growth and development of its people, and maintain a strong financial performance. All these aspects are interconnected and crucial for the overall success of the organization. For instance, investing in the professional development of the workforce (People) often leads to better customer service (Service), which in turn can lead to better financial outcomes (Finance).
Understanding this, the correct answer to which of the following pillars of excellence Studer views the organization as needing to be results-oriented with, is a. All of the above. This includes all the mentioned pillars—service, people, and finance—as they are pivotal to achieving and maintaining high performance and results within an organization.