Question

A disgruntled employee exhibits loud and disruptive behavior in the kitchen and appears to be out of control, even after the manager counseled the employee. The manager should:

a. take the employees into the office and discuss the consequences of the behavior
b. return to the office to write a disciplinary sheet for misconduct
c. send the employee to break room to calm down
d. send the employee off the premises immediately and alert security

Answer 1

To address a disruptive employee, the manager should initially discuss the situation privately, focusing on resolving the issue and outlining consequences. Security involvement and potential removal from premises are subsequent steps if behavior persists and safety is compromised.

Step-by-step explanation:

When dealing with a disgruntled employee exhibiting loud and disruptive behavior in the workplace, a manager should take a balanced approach that ensures the safety and well-being of all employees while attempting to resolve the issue. The best initial action may be to take the employee into the office and discuss the situation, along with the potential consequences of their behavior. This approach allows for a private conversation to avoid further conflict and for the employee to express any underlying issues. It is important to do this calmly and professionally, focusing on problem-solving rather than blaming. If, after counselling, the behavior continues or escalates to a point where the safety of others is at risk, involving security and possibly removing the employee from the premises might become necessary. Maintaining a professional workplace culture and respecting workplace norms is crucial for all employees.