Final answer:
Anticipating the outcomes at Hospital XYZ involves considering the workplace's conflict resolution culture and processes. Outcomes could include self-resolution, ongoing disgruntlement, unresolved issues, or resolution by the head nurse, but successful conflict management will rely on careful communication, active listening, and problem-solving approaches.
Step-by-step explanation:
As a newly hired senior executive at Hospital XYZ, anticipating the outcome of a situation involving staff conflicts requires an understanding of several factors including workplace culture, communication strategies, and conflict resolution processes. It is not possible to definitively predict one specific outcome without more information, but generally speaking:
- Staff members resolving the conflict on their own could occur if they are equipped with the necessary communication skills and have a supportive environment.
- Persistent disgruntlement and attrition could result if the conflict is not addressed appropriately, leading to ongoing stress and potential staff turnover.
- It is unlikely that there will be no further discussion from the situation without intervention, particularly in a hospital setting where high stakes and emotions can exacerbate conflicts.
- The possibility of the head nurse resolving the conflict on her own depends on her conflict resolution skills and authority within the team.
To manage such situations, it is beneficial to choose words carefully, stay calm, listen actively, ask open-ended questions, focus on solving the problem rather than assigning blame, and seek support from a supervisor or HR if needed. Conflicts stemming from differences in beliefs, values, or actions can be opportunities for growth if handled constructively. Therefore, as a senior executive, it is important to encourage a culture of open communication and provide tools and strategies for effective conflict resolution.