Final answer:
In matrix organizational structures, option 2 is correct as they feature both functional managers and service or product-line managers, combining different structural dimensions for flexibility and efficiency.
Step-by-step explanation:
In a matrix organizational structure, a nurse manager would understand that this type of structure is characterized by having both a functional manager and a service or product-line manager.
Option 2 states that it Has both a functional manager and a service or product-line manager. This is indeed a feature of matrix organizations, which are designed to combine two different structural dimensions - function and product/service, thereby allowing for a more dynamic and flexible approach to project management. Employees report to two different managers: a functional manager who provides expertise and a project or product manager who provides direction on project objectives.
These structures are more complex and aim to utilize the benefits of both functional and projectized structures to increase efficiency and communication within teams. Contrary to being a simplification, the matrix model is a blend of departmentalization that aims to respond efficiently to the rapid changes in technology, economics, globalization, and workforce demographics.