Question

Nurses on Unit 17 complain that their manager frequently "checks up on them" and encourages little involvement in decision making and yet, during performance reviews, praises them for their outstanding performance. Nurses on Unit 18 indicate that their experience is different from that of nurses on Unit 17. The manager on Unit 18 encourages active involvement in decision making and provides authentic, growth-promoting feedback. The practices on Units 17 and 18 reflect:

1) Differences in the managers' expectations of their role.
2) Shaping of the workplace behavior of employees.
3) Different approaches to cooperation and collaboration.
4) Recognition of institutional priorities.

Answer 1

The practices on Units 17 and 18 reflect different management styles and their effects on employee engagement, job satisfaction, and the overall workplace environment. Unit 17's management style is authoritative, with little employee involvement, while Unit 18 promotes engagement and growth. This underlines the role of management in shaping workplace dynamics and employee well-being.

Step-by-step explanation:

The practices described on Units 17 and 18 essentially reflect different management styles and their impact on employee behaviour and organizational culture. On Unit 17, the management style is more authoritative with little room for staffer involvement in decision-making, whereas on Unit 18, there is an emphasis on employee engagement and participative decision-making, leading to a supportive work environment that fosters growth.

In the case of Tyre, the nursing assistant, we see the outcome of a domineering and unsupportive supervisor, which led to low job satisfaction and respect for the employee's personal time. This contrasts with the approach of encouraging active involvement in decision-making, as seen in Unit 18, which can lead to more positive outcomes.

The notion that managers play a pivotal role in the satisfaction and growth of employees is underscored in several anecdotes, such as the ED of the human services agency and the management approach that fosters a best place to work environment. The experiences shared illustrate that a manager's behavior can significantly shape the workplace experience, productivity, and overall job satisfaction.