Question

The nurse manager, as the leader of the unit's 'customer (client) first' initiative, has asked the staff nurses to develop and administer a survey to every client before discharge. In asking the staff nurses to accomplish this task, the nurse manager is demonstrating:

1) Accountability
2) Shared leadership
3) A common purpose
4) Independence in the nursing manager's role

Answer 1

The nurse manager is displaying shared leadership by involving the staff nurses in the creation and execution of a client survey, fostering a team environment where nurses are empowered and accountable.

Step-by-step explanation:

Leadership and Management in Nursing

The nurse manager in the given scenario is demonstrating shared leadership. By engaging the staff nurses in developing and administering a survey to every client before discharge, the nurse manager is delegating responsibility and empowering the staff to take initiative. Shared leadership fosters a team environment where each member has a stake in the unit's success and can contribute to the improvement of client satisfaction and care.

Moreover, this approach aligns with the concept that managers value employees who are proactive and able to work independently. Within a healthcare context, especially, it is important for nurses to be resourceful and accountable, to minimize the need for direct supervision, and to contribute actively to the team's efforts. The nurse manager's strategy promotes these qualities and encourages staff to participate in a way that reflects positively on the unit's mission and enhances the care provided to clients.