Final answer:
The incorrect statement about the operations plan in a business plan is that only service businesses need an operations plan; both service and manufacturing businesses need one. Option 1.
Step-by-step explanation:
The statement that is not true about the operations plan portion of the business plan is: 1) Only service businesses need an operations plan. This is incorrect because both service and manufacturing businesses require an operations plan. The operations plan details the flow of goods and services from production to the customer, which is critical for any company providing a product or service. It encompasses aspects such as the role of technology in the business transaction process and may include information on the shipping process and inventory control. Production and operations encompass a variety of critical decisions including transportation, distribution, wholesale, and retail sales.