Question

During which step of grievance procedure are the labor relations manager and other management officials involved?

a. The first step.
b. The second step.
c. The arbitration step.
d. The third step.
e. The fourth step

Answer 1

Labor relations managers and other management officials are involved during the second step of a grievance procedure to discuss and seek resolution if the first step with immediate supervisors fails to resolve the issue.

Correct option is B. The second step.

Step-by-step explanation:

The labor relations manager and other management officials are typically involved during the second step of the grievance procedure. This step often involves a higher level of management than the first step. The first step usually consists of the employee presenting the grievance to their immediate supervisor. If the grievance is not resolved at that level, it moves on to the second step where management personnel with more authority, such as the labor relations manager, become involved to discuss and resolve the issue.

This progression is designed to address the grievance at increasingly higher levels of management if a resolution is not achieved.

Arbitration, mentioned in option c, is generally a step that occurs after the internal company procedures have been exhausted, and it involves an external arbitrator making a binding decision.