Final answer:
A first-line supervisor responding in writing to an employee grievance is an example of documentary evidence, which is a key part of the typical grievance process in a business setting.
Step-by-step explanation:
When a first-line supervisor answers an employee grievance in writing, it typically corresponds to the documentary evidence step of a typical grievance procedure. Documentary evidence includes any written documents that are used to support a claim or provide information about the issue at hand.
This form of evidence is essential in formal procedures, as it serves as a record of the communication between involved parties and helps to establish facts relevant to the grievance. In a business context, maintaining accurate records and providing written responses can be a part of a broader approach to ensuring fair and consistent treatment of employee concerns.
It's important to ensure that evidence used in any formal process is rooted in verifiable facts and supports the angle taken on the topic while meeting any instructional requirements. When evaluating any situation, whether it is with a product, film, or employee performance, it’s crucial to gather ample, relevant evidence for a thorough and fair assessment.