Final answer:
False(b). Management should not deny an employee's grievance without proper investigation. It is important to evaluate the evidence and engage in open dialogue to reach a fair resolution.
Step-by-step explanation:
False(b). Management should not deny an employee's grievance solely based on the assumption that the employee is trying to get something for nothing. When an employee raises a grievance, it is important for management to investigate the matter objectively and determine the validity of the claim. Denying a genuine grievance without proper investigation could lead to a breakdown of trust between employees and management, which can negatively impact employee morale and productivity.
Instead of automatically denying a grievance, management should consider the specific circumstances and evidence presented by the employee. If the employee's claim appears to be without merit or lacks sufficient evidence, proper communication and explanation should be provided to the employee to ensure transparency and fairness in the process.
For example, in the given scenario, the businessman feeling deserving of a raise may raise a grievance with his manager. Instead of denying the grievance outright, the manager should evaluate the business performance and the employee's contribution to determine if a raise is warranted. By considering the evidence and engaging in open dialogue, management can reach a fair resolution that maintains a positive work environment and promotes employee satisfaction.