Final answer:
The recommended strategy for EHR implementation that leads to successful customer satisfaction is a Varied or Staggered onset. This phased approach aligns with therapeutic, growth, and ritualistic interventions, facilitating a smoother transition that incorporates feedback and staff engagement.
Step-by-step explanation:
The strategy suggested for successful customer satisfaction of Electronic Health Record (EHR) implementation is a Varied or Staggered onset. This approach takes into account the various needs and adaptive capacities of different departments within a healthcare institution. Implementing the EHR system in phases allows for better management of the transition, enabling staff to adjust more effectively and minimize disruptions in patient care. It allows teams to learn from the successes and challenges of each phase, making necessary adjustments as the implementation progresses.
Adopting a Varied or Staggered onset aligns with the three pillars of intervention introduced to the HCI team: therapeutic/healing, growth/change, and ritualistic/confronting complacency/waking up the spirit. This connection between intervention strategies and desired outcomes emphasizes the importance of a thoughtful, phased approach that engages healthcare staff in the process, addressing their current work with clients and ultimately leading towards improved customer satisfaction with the introduction of EHR systems.