Question

What is the goal of screening calls?

A.To avoid disclosing unauthorized information according to
HIPAA.
B.To provide better care to patients.
C. To improve the job security of office staff.
D. To protect the physician's private life.

Answer 1

The goal of screening calls is to avoid disclosing unauthorized information according to HIPAA (option A).

Step-by-step explanation:

The goal of screening calls is to avoid disclosing unauthorized information according to HIPAA. The Health Insurance Portability and Accountability Act (HIPAA) sets strict standards for protecting patient information and requires businesses to maintain patient confidentiality. By screening calls, healthcare providers can ensure that they only provide authorized information to callers and protect patient privacy rights.