Question

Diane is part of a recently restructured team. Diane previously held a supervisory role in a different division; however, due to a company merger, she is now a new member of a team with no formal hierarchy. In meetings, Diane is often distracted by the fact that she is no longer leading the team, and she doesnât think her new coworkers really "get the big picture." Diane finds herself just waiting for breaks in the conversation to make her points and ideas heard. When others are talking, she is often bored and inattentive, thinking about other tasks she needs to accomplish.

1. Identify the listening barriers.

a. Faking attention
b. Grandstanding
c. Nonverbal distractions
d. Psychological barriers
e. Thought speed

2. Identify tips that would help Diane listen more effectively to her team. Check all that apply.

a. Hold her fire
b. Capitalize on lag time
c. Establish a receptive mind-set
d. Control her surroundings
e. Raise her hand

Answer 1

Diane faces psychological barriers and thought speed barriers which impact her engagement with her new team. Effective listening strategies for Diane include holding her fire, capitalizing on lag time, and establishing a receptive mind-set.

Step-by-step explanation:

Diane's situation illustrates several listening barriers that are impacting her ability to engage effectively with her new team. The prominent barriers in Diane's case include psychological barriers due to her preoccupation with her former supervisory role and the resulting lack of attention to her current team members' contributions. Additionally, the thought speed barrier is evident as Diane becomes easily bored and starts thinking about other tasks while others are speaking.

To listen more effectively, Diane could:

• Hold her fire: This means not interrupting and waiting patiently for the right moment to contribute.
• Capitalize on lag time: Use the time when others speak to truly understand their points and prepare meaningful responses rather than think about unrelated tasks.
• Establish a receptive mind-set: Approach each interaction with the willingness to listen and value the contributions of others.

These tips can help Diane improve her listening skills, contribute more effectively to her team, and potentially rebuild her professional identity within the new organizational structure.

Answer 2

Thought speed, psychological barriers

hold her fire, establish a receptive mind-set, capitalize on lag time

Step-by-step explanation:

Communication is a two way thing. It is called communication when the person been communicated to understand what the individual is saying. listening is simply paying attention to what is been communicated. Some of the barriers to Listening are; Distractions, Daydreaming, Close-Mindedness, Over Emphasizing the Source and others.

Physiologically, environmental noise, can hinder the thought process and obstruct incoming information as it is physical barrier to effective listening due to the fact that it is due to our physical body. Physiological barriers like physical illness, injury, or bodily stress can hinder our listening process.

For effective communication and outgrowing the barriers of listening, one must reduce distractions at all cost, be able to place listening above speaking during communication and others.