Final answer:
Heidi should tell the taxpayer to complete Form 13614-C, prepare for an interview with the return preparer, and participate in a quality review of their tax return. All these steps are necessary for the proper preparation of the return.
Step-by-step explanation:
Heidi, as a VSC-certified volunteer working at the intake station, should tell the taxpayer that they need to do the following as part of the return preparation process:
- Complete Form 13614-C, Intake/Interview Quality Review Sheet, prior to having the return prepared.
- You will be interviewed by the return preparer and asked additional questions as needed.
- You need to participate in a quality review of your tax return by someone other than the return preparer.
- All of the above are steps that need to be followed to ensure a proper return preparation process.