Final answer:
The risk management technique that is often effective is to listen empathetically to complaints or concerns.
Step-by-step explanation:
The risk management technique that is known to often be effective is to listen empathetically to complaints or concerns. This technique helps healthcare professionals address and resolve any issues or problems that patients may have, ensuring their satisfaction and overall quality of care. By listening and empathizing with patients, healthcare providers can build trust and improve patient outcomes.