Final answer:
Communication plays a crucial role in each of the four phases of the therapeutic relationship, helping to establish rapport, gather information, explore problems, and summarize achievements.
Step-by-step explanation:
Communication plays a crucial role in each of the four phases of the therapeutic relationship. In the initial phase, called the pre-interaction phase, effective communication involves establishing rapport and creating a comfortable environment for the client to express their concerns. During the orientation phase, communication helps in gathering information about the client's history, presenting issues, and treatment goals. In the working phase, communication facilitates the exploration of problems, the development of coping strategies, and the evaluation of progress. Finally, in the termination phase, communication helps in summarizing the achievements and addressing any lingering concerns or feelings of loss. Overall, effective communication throughout these phases is essential for building trust, fostering understanding, and promoting healing.