59.0k views
5 votes
A company is more likely to do business with another company that offers the best customer service over the best price. True or False?

User Mgiesa
by
7.7k points

1 Answer

7 votes

Final answer:

The statement is true.

Step-by-step explanation:

A company is more likely to do business with another company that offers the best customer service over the best price. This is because customers value good customer service and are more likely to continue doing business with a company that provides a good experience.

For example, if a company has responsive customer support, efficient complaint resolution, and personalized interactions with customers, it is more likely to retain customers and attract new ones, even if its prices may not be the lowest.

User Souza
by
8.3k points