Question

Which of the following is a process that uses multiple raters, including self-rating, to appraise employee performance and guide development?

1) 360-degree feedback
2) Performance appraisal
3) Self-assessment
4) Employee development

Answer 1

The 360-degree feedback is a performance appraisal process that includes multiple raters, such as supervisors, peers, subordinates, and self-assessment to provide comprehensive feedback for employee development.

Step-by-step explanation:

The process that uses multiple raters, including self-rating, to appraise employee performance and guide development is known as 360-degree feedback. In a 360-degree performance appraisal, a combination of ratings from various sources such as supervisors, peers, employees supervised by the employee, and from the employee themself are used.

External sources like customers can also be included. This method is intended to provide comprehensive insights into an employee's performance, offering varied perspectives which can facilitate employee improvement, either on their own or through targeted training.

While studies such as those by Atkins and Wood (2002) and Tornow (1993) have brought to light the reliability issues and potential benefits of 360-degree evaluations, understanding the effectiveness and application of these appraisals remains a significant area of research in industrial psychology.