Final answer:
Mike should build credibility and relationships by setting goals for his role, taking the initiative, and being open to feedback. He should familiarize himself with the company culture and expectations.
Step-by-step explanation:
When Mike faces comments referring to him as an "outsider," he should focus on building his credibility within the organization. Initially, Mike needs to maximize his first year on the job by setting specific and measurable goals for understanding his role, developing industry knowledge, and enhancing teamwork and collaboration skills. Not only should Mike work hard on completing projects on time and demonstrating a willingness to learn, he should also be proactive by taking initiative in problem-solving situations. Recognizing the insider-outsider model, Mike should work to bridge this gap by familiarizing himself with the company culture and building relationships with his team through professional and resourceful behavior. Mike should also be open to feedback, seeking advice from his supervisor, and aim to provide exceptional internal customer service, actively contributing to the team and company at large.
By being professional, approachable, and committed to learning, Mike is likely to earn the respect of his employees and excel in his role as a production manager. Relationship building is equally important; therefore, introducing himself to colleagues and engaging with them constructively is crucial for Mike to transition from an 'outsider' to an 'insider.' It's essential for Mike to understand that developing a positive reputation within the company takes time, effort, and a focus on both individual contributions and teamwork.