Question

During a manager's meeting, Paula, a district manager, discussed how to handle sensitive employee issues, and indicated correctly that management is really just an art?

1) True
2) False

Answer 1

The manager's dismissive remarks after a meeting aimed at understanding employee perceptions illustrate ineffectiveness in what could be considered the 'art' of management, particularly in fostering a positive work environment.

Step-by-step explanation:

The management of sensitive employee issues incorporates both systematic strategies and the personal, intuitive touch that can make it seem more like an art than a science.

Nevertheless, this question presents a scenario where a manager verbally expresses disregard for employee feedback post a meeting intended to improve the work environment, undermining the managerial efforts to make the organization the 'best place' to work.

The implication is clear—while management can be approached as an art when dealing with interpersonal relations, this manager's behavior reflects a lack of the necessary attributes for effective management.

In question 9, the person most likely to be an expressive leader, someone who emphasizes group well-being and relationships, could be c.

The director of a summer camp for chronically ill children, due to the necessity of promoting a nurturing and supportive environment to address sensitive health concerns and create a positive experience for camp attendees.