Final answer:
Reflective listening is also known as empathetic listening, which is a key skill for building rapport and understanding the emotions and ideas of the speaker.
Step-by-step explanation:
Reflective listening is also known as empathetic listening, which is the correct answer to the student's question. Empathetic listening is a style of listening where the listener pays attention to the speaker's emotions and ideas, using non-verbal cues and verbal feedback to show understanding and engagement. This form of listening is key to building rapport as it involves tuning into the underlying emotion behind a comment and being aware of one's own emotional responses. Active participation, such as asking questions for clarification and offering one's ideas during discussions or meetings, also demonstrates active involvement and interest in others. Reflexive communication highlights the significance of sociability and being intentionally communicative by expressing care and understanding towards the speaker.