Final answer:
Mintzberg did not specifically propose that managers favor written communication over verbal to avoid confusion; thus, the statement is False. Managers use both verbal and written methods effectively, depending on the situation.
Step-by-step explanation:
The statement that Mintzberg proposed that managers utilize written communication more than verbal due to possible confusion with the latter is False. Henry Mintzberg, a renowned management researcher, identified various roles of managers and how they communicate effectively within organizations. He did not explicitly propose written over verbal communication as a rule. In fact, managers extensively use both forms of communication based on the situation and need.
Verbal communication can indeed be complex and influenced by many factors such as culture, gender, and age. In the workplace, managers often have to find a balance between being direct and being diplomatic in their verbal interactions. Achieving clarity while maintaining politeness can be challenging, hence the importance of both verbal and written communication skills for managers in their daily functions.