Question

Wendy, a manager at Target, is able to influence customers, subordinates, and her peers. As a manager, her influence on the organization reaches far beyond the results that can be achieved by just one person acting alone. This example illustrates which concept?

1) Leadership
2) Teamwork
3) Communication
4) Collaboration

Answer 1

Wendy, a manager at Target influencing a range of stakeholders, illustrates the concept of leadership, especially transformational leadership, where she likely guides, motivates, and encourages others beyond mere transactions.

Step-by-step explanation:

The example of Wendy, a manager at Target, who is able to influence customers, subordinates, and peers, illustrates the concept of leadership. Leadership is characterized by a person's ability to guide, influence, and inspire others within an organization to achieve a common goal. Unlike transactional leadership, which focuses on supervision and a system of rewards and punishments, Wendy's influence suggests a more transformational approach to leadership. Transformational leaders are charismatic role models, inspirational, intellectually stimulating, and individually considerate.

They empower others to exceed expectations and contribute to the organization's success beyond just meeting the basics of the job description. Effective leadership enhances team performance, supports collaboration, and fosters a positive work environment, while also promoting personal growth and job satisfaction.