Answer:
When Austin saw pastries and coffee being sold at his local bookstore, it was an example of a convenient service. Option 4 is correct.
Step-by-step explanation:
Here's why:
1) Bookstores traditionally focus on selling books and other reading materials. However, by offering pastries and coffee, the bookstore is expanding its offerings to include refreshments.
2) This addition of food and beverages creates convenience for customers who can now enjoy a snack or drink while browsing or reading in the bookstore.
3) The availability of pastries and coffee can enhance the overall experience for customers, making the store a more inviting and comfortable space.
4) By providing a convenient service like food and beverages, the bookstore aims to attract and retain customers, increasing their satisfaction and potentially boosting sales.
5) Offering such complementary services can also help differentiate the bookstore from competitors and cater to the evolving needs and preferences of customers.
In this context, the addition of pastries and coffee to the bookstore can be seen as a strategic decision to provide a convenient service that enhances the customer experience and supports the overall business goals of the store.