Final answer:
It is generally true that certification in tech skills is a job requirement for help desk positions due to the technical nature of the job and the desire for verifiable skills by employers. Transferable skills and certifications are valuable for demonstrating competency in the rapidly evolving IT field.
Step-by-step explanation:
The statement that certification of knowledge, skills, and abilities in technology is now a job requirement for virtually any help desk position is largely true. While not every single help desk job may strictly require certification, the increasing complexity of technology and the emphasis on having verifiable skills in the IT field make certifications highly desirable, if not essential, for most of these positions. According to Davis and Moore, the degree of skill required often dictates a job's importance, suggesting that the more technical and skilled the role, such as IT help desk positions, the fewer the individuals qualified for the job. It's vital for candidates to possess the relevant knowledge and abilities to be competitive in the workforce.
Employers look for individuals who not only have foundational knowledge but also transferable skills that can adapt to evolving technologies and job requirements. This can involve a broad array of IT skills, from fixing computers to specialist expertise like network security or data management. Attaining certifications in these areas demonstrates to employers that the candidate has a verified level of competency, bolstering their chances of securing a position.