Final answer:
The statement is false; nowadays, open help desk and user support positions are more likely to be found on online job sites rather than in newspapers. Job seekers should focus on the hidden job market and make use of digital resources to find these employment opportunities.
Step-by-step explanation:
The statement that most open help desk and user support positions are advertised in the newspaper is false. The traditional method of job advertisements in newspapers has been largely supplanted by digital job boards and company websites. Today, it is essential for job seekers to recognize the importance of the hidden job market and to explore online job sites to apply for positions. Moreover, many companies also leverage social media and staffing agencies to find suitable candidates for help desk and user support roles.
While some open positions may still be advertised in newspapers, it's more efficient for job seekers to use online resources, which often provide more comprehensive information about the job requirements, including the desired number of years of experience and specific types of experience required. These online platforms can also facilitate direct application processes and sometimes even allow candidates to connect with current employees or hiring managers.