Final answer:
Without the specific user support mission statement, it's impossible to definitively answer True or False, but user support mission statements typically focus on operational efficiency and user productivity to support long-term organizational success.
Step-by-step explanation:
Without access to the specific example user support mission statement mentioned in the question, I cannot categorically state True or False regarding its focus. However, in general, a well-crafted user support mission statement often emphasizes both operational efficiency and user productivity, as these are key components in delivering high-quality support services that align with organizational goals. The provided excerpt suggests a focus on sustainability, indicating that activities should contribute to long-term success; though this does not explicitly reference operational efficiency or user productivity, they can be viewed as integral to achieving overall sustainability.