Final answer:
To ensure that customers view voice mail positively, it is important to speak slowly and clearly and customize the voice mail message for each customer.
Step-by-step explanation:
There are two important things that must be done for customers to view voice mail positively:
- Speak slowly and clearly to ensure that the customer can hear and understand the message, even if there are any technical issues. This will help prevent any misunderstandings or frustration.
- Customize the voice mail message for each customer. This shows that you value their individual needs and makes them feel more connected to your business.
By following these practices, you can create a positive and professional experience for your customers when it comes to voice maz