Final answer:
An important step in managing guests as quasi-employees is to define their roles and set expectations. This ensures a shared reality and contributes to the success of the organization. Understanding the roles of managers and building relationships within the team are also important for effective management.
Step-by-step explanation:
An important step in managing guests as quasi-employees is to carefully and completely define the roles you want guests to play. Similar to a host and guests at a dinner party, defining roles sets expectations and ensures a shared reality between players. For example, a host provides food and seating, while guests are expected to respect the host's property and follow any set rules. By defining roles, businesses can effectively manage their guests as quasi-employees.
When managing guests as quasi-employees, it is important to consider the setting and divide tasks, just as a play or a restaurant does. In a restaurant, roles such as top chef, sous chefs, kitchen help, servers, greeters, janitors, and a business manager are all defined to ensure the smooth operation of the business. Similarly, businesses must define roles for their guests to ensure everyone understands their responsibilities and contribute to the overall success of the organization.
Understanding the roles and responsibilities of managers is also crucial in managing guests as quasi-employees. By empathizing with and understanding the goals of managers, employees can better understand their own roles and contribute effectively to the organization. Communicating and building relationships within the team and with other coworkers also help build a positive reputation and contribute to workplace success.