Final answer:
The 10 Managerial Roles according to Henry Mintzberg categorize a manager's responsibilities into three areas: interpersonal, informational, and decisional, outlining roles such as figurehead, leader, and resource allocator which are crucial to empathizing with managers facing work overload and conflict.
Step-by-step explanation:
The 10 Managerial Roles according to Henry Mintzberg are a comprehensive framework for understanding the multifaceted responsibilities of management professionals. These roles are divided into three main categories: interpersonal, informational, and decisional.
- Figurehead: As a symbol of the organization, the manager performs ceremonial duties.
- Leader: Directs and motivates the team, also responsible for staffing and associated duties.
- Liaison: Maintains a network of contacts outside the team to gather information.
- Monitor: Actively seeks out, receives, and collects information to understand the organization and its environment.
- Disseminator: Conveys critical information to team members.
- Spokesperson: Represents the organization and communicates on its behalf.
- Entrepreneur: Seeks to improve the unit, initiating change and encouraging innovation.
- Disturbance Handler: Manages unexpected events and operational breakdowns.
- Resource Allocator: Decides where to deploy resources strategically.
- Negotiator: Engages in negotiations with other entities within and outside the organization.
Understanding these roles helps to empathize with the work overload, conflict, and ambiguity managers often face, and can influence one's perspective on the effectiveness of their manager's leadership and work style.