Question

A new graduate nurse is providing a telephone report to a patient's healthcare provider and accepting telephone orders from the provider. Which actions require the new nurse's preceptor to intervene?

a) The new nurse uses SBAR (situation, background, assessment, and recommendation) as a format when providing the report.

b) The new nurse gives a newly ordered medication before entering the order in the patient's medical record.

c) The new nurse reads the orders back to the healthcare provider after receiving them and verifies their accuracy.

d) The new nurse asks the preceptor to listen in on the phone conversation.

Answer 1

The new nurse giving a newly ordered medication before entering the order in the patient's medical record requires intervention from the preceptor. Asking the preceptor to listen in on the phone conversation is a good practice for a new nurse. Using SBAR as a format and reading the orders back to the healthcare provider are appropriate actions.

Step-by-step explanation:

The new nurse gives a newly ordered medication before entering the order in the patient's medical record. This action requires the new nurse's preceptor to intervene. It is important to enter the medication order in the patient's medical record before administering the medication to ensure accuracy and maintain proper documentation.

The new nurse should also ask the preceptor to listen in on the phone conversation to provide guidance and support. This is a good practice for a new nurse to ensure the quality of communication with the healthcare provider.

Using SBAR (situation, background, assessment, and recommendation) as a format when providing the report and reading the orders back to the healthcare provider to verify accuracy are both appropriate actions and do not require the new nurse's preceptor to intervene.