Final answer:
Without additional information about the scenario, the status of both parties regarding the arbitration clause in their contract cannot be determined. The appropriate answer is that it's not clear from the information provided.
Step-by-step explanation:
The question regarding the status of both parties concerning the arbitration clause in their contract cannot be answered with the information provided. Without specifics about the scenario, the arbitration clause status—whether both parties are aware, both are unaware, or one is aware and the other is not—remains unknown. Therefore, the most appropriate answer to the question is option d) It is not clear from the information provided.