Final answer:
Most patients make their first contact with a dental office by phone.
Step-by-step explanation:
The statement that most patients make their first contact with a dental office by phone is true. When patients want to schedule an appointment or have questions, they typically call the dental office. This initial contact allows the office staff to gather necessary information and provide assistance to the patient.
Furthermore, dental offices may use other communication methods like email or online forms, but phone calls remain the most common and preferred way for patients to make their first contact.